We hired Sami & Sons to do a big deck remodeling project. They were highly recommended to us by our neighbors who were very happy with their work.
The Scope of our work was such as we had to completely demolish existing deck and arches, rebuild Everything from scratch, add lighting, add glass railing, replace the entire siding on one side of the house and change the supporting beams on one part of the house. I met with the owner, Sami, who is a very knowledgeable, professional and a pleasant person in general. After talking to him, I had a sense that I will be in good hands if I worked with him and his company and that he is trustworthy and a man of his word. He did not disappoint! He delivered on everything that he promised and even more. I must say I was pleasantly surprised. What I also really liked about working with this company is that everyone was immediately accessible by phone! I could call Sami or one of the project managers ( Shai or Anthony who both are the most pleasant, polite and professional young men to work with) and someone is always always always there to answer or respond by a text message. The longest I ever had to wait was 30 min for a response. This is very impressive and it is important considering a lot of my neighbors complained that their contractors are impossible to get a hold of.
I also wanted to address some of the complaints some people in previous reviews had about workers leaving garbage or not always showing up every day. Yes, it is irritating and yes, I had the same issues but let me tell you that these are things that just come up during big remodels. Everything will not be smooth, you may get a few bumps in the road . This is normal. What is really important here is how The Contractor responds to your issues and concerns. In my experience, when I brought up an issue ( and they were very small) , it was remedied right away, no questions asked. I would call Sami or my project manager and I would say, hey there is garbage here and I want it out and the response would be “No problem, it will be removed tomorrow.” And it was! So if you have anything of a concern just bring it up and they will always take care of it right away. They really try to do the right thing. And that’s what matters!
Finally, I am happy how my deck turned out. It is gorgeous! Thank you Sami & Sons. It was a pleasure working with you and I would highly recommend you!